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Terms, Conditions and Refund Policy

Please read and understand this policy before enrolling.

By agreeing to the Torquay Art Hub Terms, Conditions and Refund Policy you agree to the following terms,

We reserve the right to amend these terms at any time.

Only enrolled students may attend classes.

Attendants must wear appropriate clothing and footwear to the classes and workshops.

They can bring a water bottle and a snack.

No nuts allowed in the premises.

The Torquay Art Hub must be informed of any diagnosed, health care need or relevant medical condition in enrolment form.

The Torquay Art Hub must be informed about any changes in the children’s pick-ups.

Children must wait in the designated supervised pick-up area unless otherwise arranged by parent/carer with the Torquay Art Hub.

A short break is taken, under the instructor’s supervision and parents/carers must give consent for a child to play in the outdoor area or playground.

The Torquay Art Hub Liability Insurance Policy does not provide indemnity for any loss, injury, damage, claim or defence costs and expenses, arising directly or indirectly out of participation in any of the external grounds or out of the premises activities.

Refund Policy

 

Art Classes

  • Refunds for the art classes will be issued for cancellations notified at least seven days prior to the commencement of the Art Classes. However, a $40 Administration fee will be deducted from the total fee.
  • Once the classes have started, no refunds will be issued. Deferrals are not permitted.

Workshops

  • Cancellations made up to five days before the scheduled Workshop will be eligible for a refund, with a $10 Administration fee deducted from the total fee.

Workshops or missed classes are non-refundable, and makeup sessions are not available.

Enrolments are non-transferable.